Privacy policy


26 Characters Ltd™ respects the privacy of our members and people who visit our site – and we work in line with the General Data Protection Regulations (GDPR). This privacy policy explains how we use the personal information we collect about you when you use this website. If you don’t agree with the terms of this privacy policy, please don’t use

  • The information we collect
  • How we use your information
  • Sharing your information
  • Tracking technologies
  • Other websites
  • Security
  • Your options

the information we collect

Personal data
We collect information that identifies you, like your name, email address and phone number, as well as things like your age, gender and whatever else you choose to share when you create your profile, give us feedback or post on the site. You don’t have to give us personal information of any kind, but if you don’t you may not be able to use certain parts of the site.

Derivative data
Information is automatically collected when you use the site, such as your IP address, your browser type, your operating system and your access times.

Financial information
All financial information is stored by our payment processors, Paypal and Stripe. Please review their privacy policy and contact them directly if you have any questions.

how we use your information

We may use information collected about you through to:

  • Gather anonymous statistical data and analysis to use ourselves or with third parties
  • Create and manage your membership account
  • Send you newsletters and emails about events and 26 news
  • Email you about your membership
  • Fulfill and manage membership registration, payments, and other transactions related to
  • Improve how the site works
  • Monitor and analyse usage and trends to improve your experience on
  • Ask for feedback about your experience of 26

sharing your information

We may share information we’ve collected about you in certain situations.

By law or to protect rights
If we think it’s necessary to respond to legal processes or to protect the rights, property, and safety of others, we may share your information as permitted or required by applicable laws, rules and regulations.

Third-party service providers
We may share your information with other parties that perform services for us or on our behalf, including processing payments, analysing data, delivering emails and hosting our site.

We use MailChimp to send out 26 emails and the details you give us will be used by MailChimp as explained in their Privacy Policy and Terms.

Your activity on the site
If you interact with other users of, those people may see your name, profile information and photo. When you post comments, contributions or other content to, your posts may be seen by all users and publicly shared outside the site.

We aren’t responsible for the actions of third parties that you share personal or sensitive data with, and we have no authority to manage or control third-party solicitations. If you no longer want to receive correspondence, emails or other communications from third parties, you’ll have to contact them directly.


We may use cookies, web beacons and other tracking technologies on to help customise and improve your site experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but this could affect the availability and functionality of

Website analytics
We may also use selected third parties such as Google Analytics to put tracking technologies on the site through cookies to analyse and track people’s use of the site, understand the popularity of certain content and online activity. By using, you consent to your information being collecte and used by these companies. If you don’t want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

If you get a new computer, install a new browser, upgrade an existing browser, or erase or change your browser’s cookies files, this may also clear certain opt-out cookies, plug-ins, or settings.

OTHER WEBSITES may contain links to other websites and applications of interest, including advertisements and external services, not affiliated with 26. If you use these links to leave the site, the information you give these third parties isn’t covered by this policy, and we can’t guarantee the safety and privacy of your information. Before visiting and giving any information to other websites, you should inform yourself of the privacy policies and practices of whoever is responsible for that website, and do what’s necessary to protect the privacy of your information. We aren’t responsible for the content or privacy and security practices and policies of any other organisations, including other sites, services and applications that are linked to from


We do all we can to keep the personal information you give us secure, but no security measures are impenetrable, and it’s impossible to guarantee that data transmission will never be intercepted. It’s your responsibility to keep your password confidential, but any information you share online can potentially be intercepted and misused by naughty people. In other words, we can’t guarantee complete security if you give us your personal information.


You can review or change the information in your profile or stop your membership any time by:

  • Logging into your profile and updating your information
  • Contacting us using the details below

When you bring your 26 membership to an end, we’ll delete your profile and information from our active databases – unless you give us specific permission to continue contacting you with 26 news.

If you no longer want to receive 26 emails, you can:

  • tell us this when you activate your membership
  • click on the unsubscribe link in one of our emails
  • contact us using the details below

If you have questions or comments about this privacy policy or how we’re using your information, please contact our data protection officer Rachel Marshall at

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