Why Words Matter: For Education 

Monoprint by Andy Hayes @andyinfinity on Instagram 

Our new podcast series “Why Words Matter” has so far covered branding, storytelling, art and social issues. If you haven’t had the chance to listen yet, catch up on each 30-minute episode over on Substack. Next up we’ll be exploring the important role of words in education – and we’re once again passing the baton from host to host(s).

Sophie Gordon caught up with Paul and Carolyn Gentle shortly before their recording. 

Sophie: Could you tell us a bit about yourselves, for any 26ers who haven’t met you before? 

Paul: I was a university-based academic in leadership roles before becoming the Director of Programmes at the Leadership Foundation for Higher Education. I collaborated with John Simmons of 26 to set up Invisible Grail in 2017. The company offers facilitated leadership and team development, with particular emphasis on culture, behaviours and language, for those working in universities. In the last eight years Invisible Grail has worked with more than half of all UK universities as well as internationally.

Carolyn: I’ve worked in academic roles in universities for more than 30 years before joining Invisible Grail in 2021.

Sophie: Without giving away too many spoilers for your episode, could you share one or two reasons why you think words matter in education? 

Carolyn: Words are the tools of the trade in universities. Written and spoken words have to be chosen with precision or there may be unintended consequences. Wrong words are noticed.

Paul: Additionally, educators always have the responsibility of ensuring their students are working towards the highest standards. Much of this endeavour focuses on well-written assignments. Words equal grades and grades matter to students. 

Sophie: Who will be joining you for the episode? 

Carolyn and Paul: We’ll be joined by three guests with different connections to education and words. Ben Calvert is Vice-Chancellor of the University of South Wales, and a passionate advocate of finding ways to connect people through words.

Andy Mycock of the University of Leeds is Chief Policy Fellow of the Yorkshire and Humber Policy Engagement and Research Network. Andy’s academic leadership sits alongside his prowess in stand-up comedy.

Julia Webb-Harvey is a board member of 26 as well as being a PhD student at Falmouth University.

Sophie: Who do you think might be particularly interested in your episode? 

Carolyn: Words matter to all of us but anyone who has an interest in university life, or is curious to know more about the functioning of large and complex organisations such as universities, might hear something to interest them.

Sophie: Well, I’m looking forward to listening! By the time the 26 newsletter goes out, I believe this will have already aired on Bloomsbury Radio, and will be available on 26’s Substack

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